🔐 Resetting Your Password or a Staff Member’s Password
If you or a staff member can’t log in, you can reset the password from the login screen as long as the user is fully logged out.
✨ Here’s How
- Go to salonmonster.com and select Log In.
- On the login screen, select Forgot Password.
- Enter the email address associated with the account.
- Check your email for the password reset link.
- Follow the link to create a new password.
⚠️ Important Things to Know
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You must be logged out for the password reset to work.
If you’re currently logged in on any device, log out first and then try again.
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Check spam or junk folders.
Password reset emails sometimes land there, especially for new staff accounts.
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Staff email addresses must be correct.
If a staff member’s email was entered incorrectly, the reset email won’t arrive. In that case, update their email address first, then resend the reset.
✅ Tip:
If a staff member never received their original invite email, using Forgot Password is the fastest way to get them logged in.