It just takes a few minutes to connect your new card reader. Let's walk through the steps:
1. Insert the battery and charge the reader
When you first receive the device, install the battery. With the back of the device facing you, lift up from the indentation at the bottom left corner to detach the back cover. Insert the battery by sliding it into the exposed slot with the gold connectors at the top aligned. After the battery is in place, charge the reader by using an outlet or the optional ethernet dock. Connect the reader to power by plugging the provided cable into the port with the lightning bolt symbol.
After the reader is fully charged, hold down the power button on the right hand side until the screen turns on. After the device powers on, press the power button to sleep or wake the device. To fully power off the device, hold down the power button until the power off option is shown on the screen, then select it.
In a countertop deployment, leaving the device on for extended periods is expected. With a full charge, you can expect the battery to last about eight hours.
Even when it’s not in use, leave the BBPOS WisePOS E plugged in and powered on to receive automatic software updates.
2. Connect the reader to your network
To open the settings menu, swipe right from the left edge of the reader screen to reveal a Settings button. Tap the Settings button and enter the admin PIN
Now select WiFi settings to choose the network and connect. Attempting to join a new network disconnects the reader from any existing wireless connection.
Your WiFi network must use WPA-Personal or WPA2-Personal encryption and be password protected. The BBPOS WisePOS E does not support non-password-protected networks, enterprise networks, or IPV6 networks. Follow the troubleshooting steps to diagnose issues with IPV6 networks. If needed, you can set a static IP on the device from the Wireless settings screen.
3. Connect the reader to your salonMonster account
Now that your reader is connected to your network, we can connect it to your salonMonster account.
In your salonMonster account:
go to "Settings"
go to "Payment processing"
click "Connect a card reader"
click "Register a new card reader"
On your card reader:
Swipe from left to right to show the settings menu (if not already open)
Tap the Settings button and enter the admin PIN
Tap "Generate pairing code"
Return to the salonMonster app, then:
Type the generated pairing code into your salonMonster account
Click the "Register card reader" button to complete the process
Your card reader should now be connected and you can accept payments through it.